
Last updated: April 25, 2026
1. Introduction
Company Name Clarification
“RéChic & Shop” is our commercial and branding name used across our website, application, and social media.
Our legally registered entity is Chic & Shop Trading LLC, operating in the State of Qatar.
2. Agreement to Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”) and Chic & Shop Trading LLC (“we”, “us”, “our”) governing your use of our website and mobile application (the “Services”).
By accessing or using our Services, you confirm that you:
- Have read, understood, and accepted these Terms
- Will comply with all applicable laws and regulations
- Will use the Services only for lawful purposes
Unauthorized use, reproduction, or exploitation of any part of the Services without prior written consent is strictly prohibited.
3. Modifications
We reserve the right to update these Terms at any time. Changes will be effective upon posting. Continued use of the Services constitutes acceptance of the updated Terms.
4. User Accounts
To access certain features, you must create an account and provide accurate information.
You agree to:
- Maintain confidentiality of your login credentials
- Be responsible for all activities under your account
- Use the Services legally and appropriately
We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.
5. Product Information
We strive to ensure accurate descriptions and images. However, minor errors may occur.
All items are guaranteed authentic and fall into the following categories:
- Unused – Never worn, no defects
- Pre-owned – Previously used, condition clearly stated
6. Pricing
All prices are listed in Qatari Riyals (QAR) and exclude delivery fees.
We reserve the right to:
- Modify prices at any time
- Cancel orders in case of pricing or technical errors and issue a full refund
7. Orders
- Orders are subject to acceptance and availability
- Processing typically takes 24–48 hours after payment confirmation
- Orders cannot be modified or cancelled once confirmed
We reserve the right to refuse or limit any order at our discretion.
8. Shipping & Delivery
- Shipping is handled via DHL Express or local couriers
- Delivery times:
- Qatar: 2–7 business days
- International: 4–22 business days
Customers are responsible for:
- Providing accurate delivery details
- Paying applicable customs duties and taxes
We are not liable for delays caused by third parties, customs, or incorrect information.
9. Returns
Due to the nature of second-hand items, returns are only accepted through our “Return for Resell” service for items valued at QAR 1,000 or more.
Conditions:
- Request within 7 days of delivery
- Item must be unused and in original condition
- Shipping costs are borne by the customer
Approved items will be relisted. Payment is issued once the item is resold.
10. Resell Service
- Commission: 30% (Seller receives 70%)
- Consignment period: 90 days
- Early withdrawal fee applies
All items undergo authentication. Non-authentic items will be rejected and returned.
11. Payments
We accept secure online payments via encrypted gateways.
We are not liable for issues resulting from:
- Customer device security breaches
- Unauthorized access due to user negligence
12. Intellectual Property
All content on the Services (design, text, images, trademarks) is owned or licensed by Chic & Shop Trading LLC.
Use is limited to personal, non-commercial purposes. Unauthorized use is strictly prohibited.
13. Prohibited Use
You agree not to:
- Misuse the platform or attempt unauthorized access
- Use automated systems or bots
- Submit false or misleading information
- Harm, harass, or impersonate others
14. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the purchase price of the product
- We are not liable for indirect, incidental, or consequential damages
15. Indemnification
You agree to indemnify and hold harmless Chic & Shop Trading LLC from any claims arising from:
- Your use of the Services
- Violation of these Terms
- Infringement of third-party rights
16. Service Availability
We may modify, suspend, or discontinue the Services at any time without notice. We are not liable for interruptions or downtime.
17. Privacy
Your use of the Services is subject to our Privacy Policy, which forms part of these Terms.
18. Miscellaneous
- These Terms constitute the entire agreement
- If any provision is invalid, the remainder remains enforceable
- No partnership or agency relationship is created
19. Contact
For any inquiries or complaints:
📧 contact@rechicandshop.com