
At Chic & Shop Trading LLC, we are committed to protecting your personal data in accordance with applicable laws and regulations in the State of Qatar. By accessing or using our mobile application (app.chicandshopqatar.customer.com), you agree to the collection and use of your information as described in this Privacy Policy.
1. Data Collection
We may collect and process the following personal data:
- Identity information (name, email address, phone number)
- Account and transaction details
- Delivery and billing information
- Technical data (IP address, browser type, device information, usage data) Providing accurate information is required to process orders and services.
2. Use of Data
Your data is collected and processed for the following purposes:
- Order processing and delivery
- Payment and billing management
- Account administration
- Customer support and communication
- Service improvement and analytics
3. Legal Basis
We process your personal data where necessary for:
- The performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
4. Data Sharing
We do not sell or rent your personal data. Data may be shared only:
- With service providers acting on our behalf
- Where required by law or regulatory authorities
- To protect our legal rights
Limited anonymized data may be shared with analytics providers such as Google Analytics.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
6. Your Rights
Subject to applicable law, you have the right to:
- Access your personal data
- Request correction or deletion
Requests may be submitted via the contact details below.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Cookies
We use cookies to enhance user experience and analyze traffic. You may manage cookie preferences through your browser settings.
9. Updates
We reserve the right to amend this Privacy Policy at any time. Updates will be published on the application.
11. Contact
For any inquiries or to exercise your rights, please contact:
contact@rechicandshop.com
12. Account Deletion
To request deletion of your account, please contact:
contact@rechicandshop.com